Warranty information for Snyder Pro Wheels and Snyder Cycles frames and bicycles
Spoke Warranty: At Snyder Cycles we are so confident that our wheels will last you a lifetime that all Snyder Pro Wheels come with a limited lifetime guarantee against spoke breakage. If you break a spoke, we'll fix it. Simple as that. If it is determined there is a fundamental problem with a wheel, we will, at our discretion, re-lace the entire wheel with fresh spokes, nipples, or rims as necessary. Wheels determined to have been trued improperly by customers or their mechanics that resulted in broken spokes will not qualify for full re-lacing. Shipping is the sole responsibility of the customer.
Wheel Warranty: All Snyder Pro Wheels and Snyder Cycles complete bikes come with free lifetime wheel truing and hub adjustments, should they be necessary. We prefer that your bring our wheels to us for truing because of the special techniques we employ during truing. Every wheel receives the Snyder Signature of Quality before being packed up to leave the shop. That signature is Seth's personal last check of any wheel to guarantee its road worthiness. See Spoke Warranty.
Frame Warranty: To each Snyder Cycles road or track frame owner belongs a Limited Lifetime Warranty. This warranty is explicit to each owner based on the intended use of each bike. Road bikes are for riding on the road. Track bikes are for riding on the track. The Jackalope and Stinger mountain bike frames come with a 5 year limited warranty against defects. All frames undergo metal fatigue, and, in time, all frames will fail. This warranty protects against premature failure based on mechanical and material imperfections that may have occurred during manufacturing. Snyder Cycles retains the right to refuse warranty to any customer based on misuse, abuse, neglect, or general material fatigue. All warranty claims are preceded by sending a photo for inspection and then the failed frame for inspection by Snyder Cycles before determining an outcome of a warranty claim. Shipping for warranty claims is the sole responsibility of the customer.
Component Warranty: Snyder Cycles will assist with outside manufacturer warranty claims whenever necessary.